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Frequently Asked Questions
DO YOU SHIP INTERNATIONALLY?
Yes we do! Please give us an additional couple days for your product to arrive as we are based in the US.
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
Processing Time: 1-3 Days
There may be delays in processing times, depending on the volume of orders during the holiday season.
Distribution Time: 1-5 Days
First Class Shipping will take 1-5 business days, while Priority shipping with tracking typically takes 2-3 days.
WHO SHOULD I CONTACT IF I HAVE ANY QUESTIONS?
You can contact me directly via the Contact Me page, email (karenskreationswv@gmail.com), or via call or text (304-582-1294). I will reply as soon as possible!
HOW CAN I RETURN A PRODUCT?
All items are made to order. Because of the nature of these items, unless they arrive damaged or defective, i typically can not accept returns. Though feel free to contact me and let me know the situation, as returns will be handled on a per order basis.